We understand the art of conversation and capabilities of technology. Combining these two we craft a wow experience for your customers

Why You Cannot Ignore Messaging as a Customer Contact Channel

Messaging is 100x faster than any other digital service channel.

90% of customers said the “Live Chat” button gives the confidence that they can get help if they need it.

Messaging channel has the highest satisfaction levels for any customer service channel, with 73%, compared with 61% for email and 44% for phone.

Collect Voice of Customer data that helps their thoughts, opinions and behavior

Messaging is more than 50% cheaper than handling phone calls

The Bot Journey

Empower your bot development strategy with the trusted partner in the market. We are well versed in the complete lifecycle of delivering a great performing bot.

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© 2018 Chatmate Limited.

Get in Touch

info@thechatmate.com

New Zealand Office

Phone# +64 22 111 0002

35 George Street, Kingsland, Auckland

US Office

Phone#  (916) 825-2267

875 Laurel Drive, Roseville CA

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