How can Live Chat help your business
Our chat team engages them through an instant chat on your website.
It’s way faster than email and more efficient than a phone. Don’t make your customers search for alternate choices.
ChatMate provides 24*7 (360+ Days) Live Chat Agents and Support for your Website Visitor
We also provide ChatBots with full Eco Support System
Chatbots are excellent for initial interaction with your customers and help to capture data, providing basic information and answering questions. But we need to talk to a human when it comes to a complex situation - that’s why ChatMate allows any chatbot to hand over the complete conversation to a human agent.
Answer questions about products, payment methods, delivery times instantly and reduce cart abandonment
Maximise your advertising spend by converting up to 25% more website visitors into customers
Support customers in real time. No more call queues & support tickets. Reduce support cost by 15%
Results achieved for Businesses
Empower your growth strategy with the trusted partner in the market. We’re a customer focused bunch with the people and processes to make sales happen. We can help you deal with issues from PPC conversion to lead generation
We work for your success
BEAUTY & Health
For business like beauty saloons, hair dressers, wellness personal training, and weight loss programmes, we will engage your website visitors within 30 seconds.
For hotel & motel owners, your website visitors are 5 times more likely to book a place directly on your websites, saving you OTA comissions. Moreover, you do not have to be on the phone 24x7
If you are providing services like carpet cleaning, pest control, roof treatment, packing & moving, we can help you generate 50% more leads from existing website traffic
For schools and colleges, we engage the prospective students and help them find the right course. We encourage students to set up a meeting with the school staff to learn more about the course.
Anthony Baxter, Firefly
"Partnering with the team at ChatMate was a logical choice for us here at Firefly. Our values aligned and we are on the same mission to help businesses grow. Their ability to drive more leads on a website was second to none, creating a convenience and frictionless engagement experience."